
A VIP Day gives you the time space and expert support to understand what's really happening, make decisions and create momentum.

Not making as many sales as you'd like
Plenty of conversations, not enough clients
Offers have become muddled over time
Follow-up keeps slipping down the list
Business feels harder than it could

I just need more leads
I need to be more visible
I need a better website
I need to work harder
I need to be more confident
I need another offer

Most business owners don't come to me because they need another sales strategy.
They come to me because they're stuck.
They're working hard. They're trying all the things. They're investing in their business.
But something still isn't working.
And often, they're focusing on the symptom, not the cause.
I've spent years working in both sales and business analysis, which means I naturally look for patterns, bottlenecks and hidden assumptions.


My job isn't to make you work harder. It's to help you understand what's really happening, focus on what matters most, and stop making the wrong thing righter.

We explore your business, understand what's happening, review relevant information, and agree what success looks like.
So that we make the best possible use of our time together.

A full day working together to explore, challenge, solve and create.
Explore what's really happening
Identify the biggest impact issue
Challenge assumptions
Create practical solutions
Build your action plan
Identify the bottleneck - Focus on the right fix - Create momentum

Implementation focused support
Two weeks WhatsApp access
Voice notes or written messages
Review of any outputs
Final Next Steps session
To support your implementation, overcome any obstacles and keep the momentum going








Every day is different. Every business is different.
The outcome depends on what matters most to you right now.
Planning session
Full VIP Day
Two weeks WhatsApp support
Review & Next Steps session
Ideal for business owners who want focused time, faster decisions and immediate momentum.
If you're ready to step back, focus and make progress quickly, the VIP Day could be exactly what you need.
A VIP Day can help with challenges including sales process improvement, discovery conversations, offer clarity, follow-up systems, pricing, business development, client journeys, and growth planning. Every day is tailored to the needs of the business owner.
VIP Days are typically held near Bridport or Lyme Regis, West Dorset.
We normally work from a comfortable and tucked away spot in a local hotel or public house. I can often accommodate specific requests.
Alternative arrangements (such as attending your work place) are possible, and can be discussed during our initial conversation.
I occasionally offer spots at Wokefield House, near Reading - these are normally on specific dates.
No, and I wouldn't want to pretend otherwise!
We'll focus on identifying and addressing your most pressing concern or the issue that's having the biggest impact on your business right now.
Often, fixing the right thing creates immediate momentum across many areas.
This isn't about fixing everything, it's about focusing on what matters most.
We normally meet at 10am and finish for 4pm, with a break for lunch. I can often flex timings, depending on venue.
Yes, absolutely, just let me know if that's likely when we schedule our time.
We can discuss payment options during our initial conversation, should you need alternative arrangements.
You already have clients.
You already have a sales process that works - mostly.
But you might recognise yourself here:
You’re having conversations, but they’re not turning into clients consistently
You’re not always sure what to say or do next
You’re not really sure how your sales process fits together - or what should be happening next
Things feel a bit messy, unclear, or hard to follow through
You know you’re good at what you do - but it’s not flowing into steady work
Having a clear, simple way of moving conversations forward - without overthinking what to say
Knowing when and how to introduce their offer, rather than leaving it too late (or avoiding it altogether)
Follow-up that actually happens - and feels natural, not awkward or forced
A more joined-up sales process, where each stage connects and leads somewhere
Conversations that feel calmer, more focused, and easier to lead
Saying what needs to be said - without overexplaining or softening it too much
Talking about pricing and asking for money in a way that feels more natural - without overthinking it
Hearing “yes” more often - because conversations are clearer and more decisive
Spotting what was previously holding things up - and knowing how to handle it differently
A stronger sense of structure that still feels like them, not a script
More consistent movement from initial conversation through to client
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SME Growth Ltd t/a Heart to Heart Sales Company no. 16294347